Now Playing: I am Outraged about this type of Treatment on Continental Airlines
Topic: CIVIL RIGHTS
THE PASSENGERS ON CONTINENTAL FLIGHT 1669Y WERE GUARDED BY AN ATTACK DOG
August 13, 2007 8:54 AM
BALTIMORE SUN reporter Meredith Cohn says:
Continental Flight 1669Y from Venezuela to Newark. N.J. was diverted to Baltimore Washington International Thurgood Marshall airport on JULY 29th due to stormy weather. But according to 72 of the 120 passengers aboard, the weather inside the plane which sat on the runway at BWI from 2pm until 6:30pm, was a lot less pleasant than anything outside the aircraft.
There was NO FOOD, NO WATER, NO TOILET PAPER, and reporter Cohn says when the passengers who had spent "12 hours on a plane for a scheduled four-hour flight began clapping in protest, A FLIGHT ATTENDANT THREATENED ARREST AND POLICE WERE CALLED ON BOARD." In a letter to CONTINENTAL, passengers wrote "IT WASN'T ENOUGH TO NOT TREAT US WITH ANY DECENCY OR RESPECT AS CUSTOMERS OR HUMAN BEINGS, WE WERE NOW BEING TREATED AS CRIMINALS." The article says once inside the terminal the passengers claim they were yelled at, told to stay close to the wall and guarded by "OVERZEALOUS OFFICERS WITH AN ATTACK DOG."
The angry passengers have become among the newest members of the COALITION FOR AIRLINE PASSENGERS' BILL OF RIGHTS, a lobbying group started by Kate Hanna, herself an angry passenger, who wants CONGRESS to among many other things force the airlines to limit the length of time their passengers can sit on a stranded plane before being taken back to the airport terminal.